The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Establish requirements of legal proceedings for non-routine and complex insurance claim
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Establish comprehensive terms of reference and instructions applicable to legal proceedings for claim Completed |
Evidence:
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Identify terms of reference and confirm they are within organisational and legislative guidelines, codes of practice and personal authorities, and are documented accordingly Completed |
Evidence:
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Negotiate, confirm and document roles and responsibilities of parties involved in legal proceedings for claim Completed |
Evidence:
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Identify requirements and procedures of legal system involved in claim proceedings Completed |
Evidence:
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Obtain and assess required claims information, and provide to legal team
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Identify legal team representatives and obtain information requirements Completed |
Evidence:
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Engage with legal team to identify legal data and information sources and discuss applicable options for obtaining requested legal data and information Completed |
Evidence:
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Obtain facts, evidence and information applicable to claims proceedings Completed |
Evidence:
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Research and analyse additional historical and legal data, as required Completed |
Evidence:
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Identify information deficiencies and seek additional information Completed |
Evidence:
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Provide legal data and information to legal team in compliance with organisational policies and procedures, and compliance, ethical and legal requirements Completed |
Evidence:
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Support legal process to manage claim
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Obtain instructions and receipt of legal advice pertaining to claim Completed |
Evidence:
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Communicate with legal teams and other applicable parties as required and expedite insurance claim resolution Completed |
Evidence:
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Negotiate timelines for provision of required documents to legal team within agreed timeframes Completed |
Evidence:
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Clarify conflicting evidence and information according to organisational and legislative requirements, codes of practice, and other relevant guidelines and ensure settlement payments comply with relevant policies Completed |
Evidence:
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Document all actions, procedures and outcomes in supporting legal team within required timeframes Completed |
Evidence:
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Support legal team with settlement arrangements
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Participate in mediation and negotiation activities, as required Completed |
Evidence:
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Initiate meeting with instructing legal practitioner to discuss settlement meeting and review settlement documents Completed |
Evidence:
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Check and exchange documentation with required parties Completed |
Evidence:
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Draft letter of confirmation of settlement, and forward to instructing legal practitioner for review and despatch to required parties Completed |
Evidence:
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Report claim outcomes and update records
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Inform stakeholders of claim outcome according to organisational policies and procedures Completed |
Evidence:
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Document and record actions, procedures and outcomes according to organisational policies and procedures, legislative requirements, and codes of practice Completed |
Evidence:
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Provide stakeholders with advice regarding claim settlement Completed |
Evidence:
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